Shipping policy
Shipping Policy
Everything you need to know about how we get your bidet from our warehouse in Victoria to your front door — fast, carefully, and with a whole lot of love.
Once we've received your payment and also done with our happy dance!, we'll pack your order with the love and care it trully deserves.
Packed with loveYour precious package will be shipped directly from our warehouse in Victoria, using some of Australia's top delivery partners. They'll swiftly carry your order across the country and straight into your eager hands. Think of them as the unsung heroes of fast and reliable delivery!
Ships from VictoriaYes, you read that right! FREE SHIPPING across most of Australia. Think of it as a gift from us to you, you know we care for you. Okay, maybe not entirely free, but we're covering the most of it!. Just a little heads-up some remote areas might have a very small shipping fee. Think of it as a "we had to charter a helicopter" fee, so that the order will reach there on time.
Free across most of AUOops, you got a typo in your address? or forgot to add something? No worries! Contact us ASAP with your Order Number and Tracking Number, double-check those digits, Sherlock!. We can only reroute the package before it leaves our warehouse. Once it's dispatched, it's on a big mission, and even we can't interfere. Think of it like a tiny, determined postal worker on a pursuit!
Contact us before dispatch