Terms and Conditions

Welcome to Conor! By accessing and using our website at https://conors.com.au/ , you agree to be bound by these Terms and Conditions.  If you do not agree with these Terms and Conditions, please do not use the Website.

 About the Website  

The information provided on the Website is not intended for distribution to or use by any person or entity in any jurisdiction or country where such distribution or use would be contrary to law or regulation.  Users who access the Website from other locations do so at their own initiative and are responsible for compliance with applicable local laws.

 Intellectual Property Rights

All source code, databases, functionality, software, website designs, audio, video, text, photographs, graphics, and other content on the Website (the "Content") are the exclusive property of Conor Pty Ltd and are protected by copyright, trademark, and other intellectual property laws.  Our trademarks may not be used without our prior written consent. 

Prohibited Activities

You agree not to use the Website:

In any way that violates any applicable national or international law or regulation.
To exploit, harm, or attempt to exploit or harm minors.
To transmit or procure the sending of any advertising or promotional material, including spam.
To engage in any automated system, such as using scripts, robots, or data mining tools.
To delete any copyright or other proprietary rights notice from any Content.
To impersonate or attempt to impersonate Conor Pty Ltd, its employees, or any other user.
In any way that infringes upon the rights of others or is illegal, threatening, fraudulent, or harmful.
To interfere with or disrupt the operation of the Website.
To engage in any other conduct that restricts or inhibits anyone's use or enjoyment of the Website or which may harm or offend Conor Pty Ltd or users of the Website.

User Reviews

We may provide areas on the Website where you can post reviews or ratings.  When posting a review, you agree to:

Base your review on your personal experience with the product or service.
Use respectful language and avoid vulgar or offensive expressions.
Refrain from making references to religion, race, gender, national origin, age, marital status, sexual orientation, or disability.
Not mention any unlawful activity.
Not post false or misleading statements.
Not have any affiliation with competing businesses if posting negative reviews.
We reserve the right to accept, reject, or remove reviews at our discretion. We are not obligated to screen or remove reviews, even if they are considered offensive or inaccurate.  By submitting a review, you grant us a perpetual, non-exclusive, worldwide, royalty-free, fully paid, assignable, and sublicensable right and license to use the review in any way.

Cookies

We use cookies to enhance your experience on the Website.  Please see our Cookie Policy for details on how we use cookies and how you can manage your cookie preferences.

 Privacy Policy

We respect your privacy.  Please see our Privacy Policy for information on how we collect, use, and protect your personal information.

Copyright Policy

We respect the intellectual property rights of others.  If you believe that any Content on the Website infringes your copyright, please contact us at info@conors.com.au with the subject line "Copyright Infringement" and provide the information requested in our Copyright Policy.   

Purchases

When making a purchase on the Website, you may be asked to provide certain information, including your payment information and shipping address. You represent and warrant that you have the legal right to use the payment method you provide and that the information you provide is accurate and complete. We may use third-party services to process payments, and by submitting your information, you authorize us to share it with these third parties subject to our Privacy Policy. We reserve the right to refuse or cancel your order for any reason, including product availability, pricing errors, or suspected fraud.

Refunds

We offer a 30-day money-back guarantee on our products, subject to the return of the product in its original condition.  To request a refund, please contact us at info@conors.com.au or through our inquiry form.

Guarantee

We stand behind the quality of our products.  If you are unsatisfied with your purchase for any reason, please contact us within 30 days of purchase for a full refund.

Product Certification

WaterMark Certified Products: Products labeled as WaterMark certified comply with Australian plumbing standards and are suitable for installation by licensed plumbers. Certification documentation is available upon request.
Non-WaterMark Certified Products: Some products, such as certain bidet sprays, may not be WaterMark certified. These products may not meet Australian regulations for installation by licensed plumbers. By purchasing these products, you acknowledge that they may not be suitable for all installations and assume responsibility for their use and compliance with local regulations.

Liability Disclaimer

WaterMark Certified Products: We are not liable for damages, losses, or issues arising from improper installation, misuse, or unauthorized modification of WaterMark certified products. It is your responsibility to ensure proper installation by a licensed professional in compliance with local regulations.
Non-WaterMark Certified Products: We disclaim all liability for damages, losses, or regulatory non-compliance related to the installation or use of non-WaterMark certified products. You assume full responsibility for the use, installation, and consequences of these products.
General Limitation of Liability: To the extent permitted by law, we disclaim all liability for any direct, indirect, special, or consequential damages arising from your use of our products.

Customer Acknowledgment

By purchasing a product from our Website, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.  For non-WaterMark certified products, you assume responsibility for ensuring the product's suitability and compliance with local regulations.

 Removal of Links

If you find any link on our Website offensive, please contact us. While we will consider requests to remove links, we are not obligated to do so. We do not guarantee the accuracy or completeness of the information on the Website or its availability.

Disclaimer

To the maximum extent permitted by applicable law, we exclude all representations, warranties, and conditions relating to our Website and its use. Nothing in this disclaimer will limit or exclude our liability for death or personal injury, fraud, or fraudulent misrepresentation, or any other liability that cannot be excluded under applicable law.   

Changes to Terms

We reserve the right to modify these Terms and Conditions at any time.  Your continued use of the Website following any changes constitutes your acceptance of the revised Terms and Conditions.