Refund And Replacement
How to Request a Refund
At Conor, we're confident that you will surely love our bidets, we offer a 30-day money-back guarantee, you know just in case...Yup that's right, a full month to experience and the joys of a sparkling clean bum! We get it, though. Sometimes, even the most eager bum can have a change of heart, it happens!. Maybe just maybe you've discovered a newfound love for traditional toilet paper, we won't judge... much.
Whatever your reasons are, if you're not fully satisfied within 30 days, we're here to help you out! Remember, "all good and new things take time to settle in," but if your nether regions are still singing the blues, we understand. Just click the button below to fill out the Refund Request Form. It's easier than convincing your cat to take a bath! Once we receive your request, our crack team of Refund Wranglers will spring into action because we don't do any happy dance. They'll verify the details you provided faster than your paycheck disappears when the bills roll in! and one of them will reach out to you shortly. We promise, the refund process won't be a pain in the... well, you know what exactly we meant!.
Request a Refund
Click the button below to fill out the Replacement Request Form:
Once we receive your request, we’ll verify your details and a Customer Consultant will reach out to you shortly.
How to Request a Replacement
Look, we get it. Sometimes, even the most strategically placed appliances have a meltdown, it's normal. Luckily, Conor offers our customers a 1-year warranty on our bidet products because, well, things can happen. If your bidet is experiencing existential problems, we've got you covered. Just try not to make it too dramatic.
The Not-So-Dreaded Process, Because We Like You... Kind Of):
Slide into our DMs (Email or Chat): First, hit us up via email or chat support. We'll try to fix the problem remotely, because honestly, who wants to deal with plumbing issues? Think of it as bidet therapy.
The Walk of Shame (Return Process): If our tech wizards can't conjure a fix to the problem, we'll sadly ask you to send the defective bidet back. Our highly trained plumbing experts, who, likely has seen everything will give it the once-over.
Bidet Reincarnation (Replacement): If your bidet's demise meets our warranty guidelines, we'll send you a shiny new one, no shipping fee. Consider it a bidet restoration.
Ready to Unleash Your Inner Plumber? Or Just Get a New Bidet?
Need a Replacement?
Click the button below to fill out the Replacement Request Form:
Once we receive your request, we’ll verify your details and a Customer Consultant will get in touch with you shortly.